Business Travelers
Corporate travel can be an enjoyable and effortless experience. Groupe Ideal understands that, and we offer full support solutions to business travelers to ensure that from the planning stages to the trip itself, you will be getting professional, personal service so that you can focus on business, and leave the travel to us.
Why Groupe Ideal
Traveller Services
Groupe Ideal offers more in the way of traveller services than almost any other travel agency, surpassing expectations in the areas of booking and reservations, cost-control, as well as offering extra support and security services while you are traveling. Our multi-level reservation system is another great benefit to business travelers; now you can choose whether you will book with the personal assistance of one of our consultants, either in person or on the phone, or whether you will make your reservations online at idealtrip.ca. Learn more about all the services we offer for business travelers.
Full support for travelers, at home and overseas. Groupe Ideal provides the following services for travelers:
- Worldwide airline, hotel, car and rail reservations
Groupe Ideal is a full-service travel agency, with an extensive network of industry contacts. By air or by ground you can rely on Groupe Ideal to get you anywhere you need to go, worldwide. - Multi-level reservation
Travel arrangements can be made by phone, email, online or in person. For simple and efficient booking, go online to idealtrip.ca. If you require a higher level of personalized assistance, make your reservations by speaking directly with one of our expert travel consultants. - Online reservations
Reservations can be made online, at idealtrip.ca. This transactional website accepts reservations and secure payments for air travel and car rental, and offers a wide selection of holiday options. - Multi-language itineraries
All information can be provided in English, French, bilingual (English/French), Spanish, Italian, German and Dutch. - Quality control of reservations
In addition to high standards for in-house quality control, Groupe Ideal uses information systems technology from Cornerstone, the North American leader in quality control programs for the travel industry. - Web fare monitoring & scraping
Voyages Groupe Ideal relies not only on industry tools such as GDS but also on its own web-scraper technology to search hundreds of airline and consolidator sites to ensure the best possible fares at time of booking. - Ticket Revisions, exchanges and refunds
All changes to tickets and scheduling can be handled on your behalf by Groupe Ideal. - Traveller profiles
A profile of each of our customers' travel preferences is stored in a confidential database to ensure that the reservation process is as fast and efficient as possible. - Advance seat selection
Whenever possible, seats are reserved according to the preferences identified in your traveller profile. If the requested seat is not available, the best available seat will then be assigned. - Prompt fax or e-mail confirmations
All travel reservations are confirmed immediately either by fax or by email, according to your preference. - E-ticketing
Groupe Ideal can issue automated paper tickets or electronic tickets (e-tickets). - Complimentary upgrades on selected carriers
Whenever possible, Groupe Ideal will arrange for complimentary upgrades to business and first class. - Credit card security for your purchases
We do our own processing, so whenever you book with us, whether it be online, in person or over the phone, you can be confident that your purchase will be secure.
To learn more, please contact us.
Leisure Travel
At the end of the day, sometimes you just need a vacation. Groupe Ideal has a department specialized in leisure travel, with a team of highly knowledgeable consultants who can help you plan your dream vacation as efficiently as we help you plan your corporate travel. If your company has a corporate account with Groupe Ideal, you may even be eligible to receive special corporate discounts on your next vacation. To learn more about how Groupe Ideal can help you plan your leisure travel.
Put your vacation in expert hands. Groupe Ideal's leisure travel services include:
- FIT (individual traveller), package and customized tours
Specialists at Groupe Ideal will design a fully customized vacation for you, down to the last detail, anywhere in the world. - Preferred vendor status with all the top tour operators and cruise lines
Groupe Ideal's affiliations with several large Canadian travel associations give you access to great discounts, preferential accommodations and other advantages when you travel. - Yacht and villa rentals
Book the luxury vacation you've always dreamed of, anywhere in the world.
To learn more, please contact us.
Support
Voyages Groupe Ideal has a staff of over 70 multilingual travel consultants to provide full support for all our business travelers, at every stage of the process.
While you are planning your trip, we offer the support of a full team of senior travel consultants to work with you to ensure that you are consistently getting the most from your travel. Groupe Ideal belongs to several international associations and networks of travel agencies, car rental agencies, hotel chains and airlines. These professional affiliations enable us to find you the best rates and services quickly and efficiently. To keep you and your company informed on what's going on in the travel industry, we also offer onsite orientation for new corporate travelers, as well as a newsletter with information specific to business travelers.
We also provide support while you are traveling. When you are abroad you will enjoy increased security knowing that whatever happens, wherever you are, we are available to take care of any travel emergency. Before you leave, Groupe Ideal provides assistance and information on passports, visas, customs and immigration, and insurance. While you are gone, we offer travelers a 24 hour toll-free emergency hotline, as well as assistance with lost luggage and credit cards.
Experience
Since 1972, Groupe Ideal has provided professional and personalized corporate travel management services to hundreds of companies across Canada and the United States, including Puma, Chanel, Astra Zeneca and Brother.
The company has grown over the past 35 years to become the largest independent travel agency in Quebec, and one of the top 3 in Canada. With a staff of highly specialized, highly trained travel consultants and a buying power of over $50 Million, our clients are ensured the benefits of industry clout and working with a leader in corporate travel.
In recognition of our achievements in the travel industry, Voyages Groupe Ideal has received the following awards:
